Hello Casino Reviewed by Casino Sites Online
Hello Casino is a fully licensed online casino that focuses mainly on the UK market.
Launched in 2014, they offer a wide variety of games to play as well as a variety of bonuses and perks for players, including free spins and special offers.
Although not as newly designed or technologically slick as its more recently launched sister site Skol Casino, Hello Casino offers its users a comfortable and interactive gaming experience like its other, higher-profile sister site 21Prive Casino, which was also launched in 2014.
This review by the Casino Sites Online team will highlight those aspects which make this website stand out from other internet gambling websites and help you decide if you want to visit it or not.
Casino Sites Online reviews online casinos for UK players, provides information in full transparency and works hard to provide you with the most up-to-date information so that you can make an informed decision when choosing which of our partner casinos to join.
For people who enjoy playing a large variety of casino games, Hello Casino offers customers a variety of games, slots, and bonuses – so read on to see if this is the site for you.
What is the Welcome Bonus at Hello Casino?
The current welcome offer at Hello Casino is a 100% matched first deposit up to £100 plus 25 free spins on Gonzos Quest or Starburst slot.
They then follow this up with 50% deposit match bonuses on your second and third deposits, with up to £250 and £150 of bonus that can be claimed respectively.
On the third deposit, you will also be credited with 25 free spins which can be played on Asgardian Stones or Bloodsuckers 2 slots.
At Hello Casino, deposit match offers are ‘second chance’ type bonuses. With second chance bonuses you play firstly with your cash balance before playing with the bonus funds.
The benefit of this is that you can withdraw your cash deposit and any wins you have had when playing with your cash at any time.
The downside is that a withdrawal will forfeit the bonus without having had the chance to play with it and only bets made with bonus funds contribute to the 35x wagering requirement.
Hello Casino Welcome Bonus – Other Terms & Conditions
- For new players only.
- Minimum deposit £10.
- Withdrawing cash when the bonus is active will revoke the bonus.
- This offer is only available to customers residing in the United Kingdom.
- Certain games contribute differently to the wagering requirements.
- Only bets with bonus funds contribute towards wagering requirements.
- The maximum bet with bonus funds is £5.
- Bonus funds must be used (wagered) within 30 days and free spins within 10 days.
There is also a weekly, Sunday bonus promotion. This is a 30% deposit match up to £100 and can be claimed once per week.
Also worth considering is the Loyalty Rewards offer. Hello Casino reward players with points for every bet made. Accumulate 1000 points and you can exchange them for a £5 casino bonus.
The Sunday deposit match and the loyalty reward bonus both have a 35x wagering requirement.
To read in detail about how bonuses work at online gambling websites see our article: What Are Online Casino Bonuses?
What Casino Games does Hello Casino offer?
As part of the White Hat Gaming group, Hello Casino is able to offer players an enviable list of casino games.
All of the best known game suppliers are available, including NetEnt, Evolution Gaming and Blueprint. This means that Hello Casino can offer players an extensive list of live casino, blackjack, roulette and slots games including Starburst, Book of Dead, Bonanza and Eye of Horus.
This makes it possible for players to enjoy a highly diverse and entertaining casino experience.
For players wanting to discover more online casino games, Hello Casino is one place to look for inspiration and suggestions.
Guides about the different online casino games and how to play them can be found here:
How long do Withdrawals take at Hello Casino?
Assuming your player account does not need to complete any additional verification, the Hello Casino team process withdrawals the day after they are requested.
Debit card and bank transfer withdrawals will typically clear in your bank account within three working days. Other payment methods like Neteller and Skrill clear instantly once processed.
What Payment Methods can be used at Hello Casino?
At Hello Casino you can choose between nine different payment methods when depositing cash funds into your account.
The options are:
- Visa Debit
- Mastercard Debit
- Bank Wire
The UK Gambling Commission banned online casinos in the UK from accepting deposits with credit cards, so these can not be used at Hello Casino.
Overall it can be said that Hello Casino has a good variety of accepted payment methods when compared to other casino sites.
Internet casinos offering PayPal as a deposit payment method are listed here: Casino Sites With PayPal
Does Hello Casino have good Customer Service?
With customer support shared across the White Hat Gaming portfolio of gambling websites and available 24 hours every day of the week, you can be confident that there will always be someone there to help you when you need it.
Research conducted by the Casino Sites Online team repeatedly found the service to be quick, knowledgeable and helpful.
This level of service for customers that need help and support stands Hello Casino above many other sites that offer limited support hours and are not as well operated.
What is the Joining Process at Hello Casino?
Although the registration form at Hello Casino is slightly dated looking, the process to sign up and start playing with real money is short and quick.
There are just three pages to enter personal information after you click the ‘Sign Up’ button.
The first is name and date of birth, the second is email, phone number and address, then the third and final page is to create a username and set your password.
After this, an electronic check is completed by Hello Casino using the information you provided. The purpose of the check is to ensure you are a UK resident and over eighteen years of age.
Hello Casino Regulation, Security and Safer Gambling
Hello Casino ensures the security of their players’ data from the moment you provide them with your personal information.
After you register they will send you an email verification so that you can prove you are in control of that email address.
For safer gambling purposes, you are then asked if you want to set any limits on the amount of deposits you can make in your account. This is particularly useful if you want to play without the worry of overspending in any particular time period.
Hello Casino and their sister online gaming sites including 21Prive Casino, Skol Casino and Slotnite are owned and managed by White Hat Gaming Limited, which are licensed and regulated by both the Great Britain Gambling Commission (UKGC) and the Malta Gaming Authority (MGA).
Our guide covers what Responsible Gambling Tools are available for UK players for applying restrictions on their account and how to use them: What is Responsible Gambling?
Is Hello Casino safe?
Yes. The owner and operator of Hello Casino is White Hat Gaming. They are compliant with the guidelines for safety outlined by the United Kingdom Gambling Commission, which is the regulator of the legal gambling industry in Great Britain.
White Hat Gaming gambling sites use SSL encryption to make sure player personal and financial data is secure when transferred electronically.
Games at Hello Casino are all tested and audited by a UKGC approved, independent, third-party testing company and are therefore safe and can be trusted.
How long do Hello Casino withdrawals take?
The quickest withdrawals are one day for Skrill and Neteller.
Withdrawals to debit card or bank transfer take slightly longer, usually three working days.
Hello Casino advises that this can take longer in exceptional circumstances.
Who owns Hello Casino?
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