Dream Vegas Reviewed by Casino Sites Online
Dream Vegas boasts one of the most eye-catching websites in the industry with a slick, easy to use design. The speed of the website enables fast, consistent play across all game modes. Many have also reported excellent wins and quick withdrawal times for their money.
But on the other side others have had opposite experiences. Many report low win rates, poor customer service and frustration with the limited number of games available. Some find the site’s design too full-on and difficult to use, making the user experience painful and slow.
With mixed reviews across various websites, Dream Vegas online casino may be a site to avoid for novice online gamblers. Though it can still provide an excellent experience when used with caution.
Dream Vegas Casino Games
Dream Vegas offers a somewhat broad selection of games, though perhaps not as much as other sites.
Casino games are supplied by NetEnt, Microgaming, Scientific Games, Evolution Gaming and others.
Available games include blackjack, roulette, poker and slots. Each game type includes a small selection of different titles provided by various third parties.
Welcome Bonus at Dream Vegas
Vegas’ current offers are incredibly generous with promotions available on each of a players’ first three deposits.
Deposits are matched with 100%, 40% and 60% respectively up to certain amounts. Free spins are also credited when these deposits are made that are available only on NetEnt supplied games.
To take advantage of the offers firstly create an account then make a deposit. Next, ensure that the game you play applies to the offer. Promotions are subject to change at any point so don’t miss out.
Some have stated that it is easy to breach the rules of the deposit bonus offered by Dream Vegas. Breaching terms results in using part of their deposit funds when they believed they were playing with the free casino bonus. Ensure to research and adhere to their regulations before taking advantage of any offers, as titles may and will be misleading.
Bonus funds are separate from cash balances and are subject to 35x wagering the total bonus & cash. Only bonus funds contribute towards any wagering requirements.
Dream Vegas Joining Process
When creating an account, Dream Vegas make you aware that you will be subject to basic ‘Verification Checks’.
This is a United Kingdom Gambling Commission requirement. The checks are fulfilled by a third party, so your details will be passed on away from the website. For more information, visit section 5.1 of their terms of the agreement.
Dream Vegas Withdrawals
Dream Vegas has a minimum withdrawal amount of £20. This rises to a maximum of £5000 per week, meaning it may not be the best option for extremely high rollers.
Withdrawal times vary dependent on the payment service used. Some can be in your account as early as 48 hours after the request. Others may take up to 11 days.
Many appear to have experienced issues with withdrawals being cancelled with little to no explanation. In the majority of cases though these have been swiftly resolved and the money rightfully awarded to the player.
Payment Methods at Dream Vegas
Current payment methods offered by Dream Vegas include PayPal, Skrill, Paysafe card, Neteller, Maestro, Mastercard, Entropay and Boku.
Dream Vegas Customer Service
Unlike many other sites, Dream Vegas offer a comprehensive 24/7 Live Chat service for resolving any issues and queries. It is also possible to contact the customer support team via firstname.lastname@example.org.
As mentioned at the beginning of this Dream Vegas review many have reported that customer service is slow and unhelpful. Others however have had far better experiences.
The Casino Sites Online team have put Dream Vegas Customer Support to the test on numerous occasions. Our experience of the live chat service was that we are able to speak to someone in less than one minute. The experience was much quicker outside of peak site use hours.
Regulation, Security and Safer Gambling
Automatic verification checks are completed on registration. If a player fails the verification and does not provide valid identification, the users’ account will be closed by Dream Vegas. They also withhold any customer funds.
This both protects the site from legal violation but also protects its users from identity fraud. The minimum age to use Dream Vegas is 18, in line with Maltese and UK law.
Dream Vegas provides services to help with responsible gambling by offering users the chance to place deposit limits on their account. This is tough to increase once applied. Limits cannot simply be bypassed by creating a new account due to the automatic verification after creating an account. It is a legal requirement for all UKGC licensed gambling sites to provide these responsible gaming tools.
The site is registered with three gambling authorities. These are the UK Gambling Commission, the Swedish Gambling Authority and the Malta Gaming Authority, where its parent company is registered.
Who owns Dream Vegas?
Dream Vegas is owned by White Hat Gaming Limited, a Maltese registered company operating within worldwide markets. White Hat specialises in online casinos and bingo and owns a host of websites aside from Dream Vegas including Casimba Casino, Grand Ivy and Jackpot Village.
The company employs over 300 staff worldwide in five locations (London, Gibraltar, Malta, Cape Town and Chicago). They also work with over 100 games suppliers. All their relevant licenses are displayed on the White Hat Gaming website.
Is Dream Vegas safe?
Dream Vegas is highly regulated and operates within formidable markets. Its owner and operator White Hat Gaming has no sanctions or actions recorded with the UK Gambling Commission. There should, as a result, be little concern associated with this site. White Hat Gaming is also a respected name within the industry and should therefore pose no issues.
Dream Vegas casino reviews elsewhere highlight issues associated with the site. Their current Trustpilot score is 2.2. It is therefore recommended to read the terms and conditions before playing. Make sure to play responsibly and take the necessary precautions when making online payments.
Unsure about Dream Vegas? Compare it with these other top rated casino sites and new casino sites. Wanting bingo or sports betting games? Find our lists of bingo and betting site pages here: Bingo Sites and Betting Sites.